CITYTECH CQ5 Managed Services

We have seen some great interest our CQ5 Managed Services offering recently. There are a number of great factors we see contributing to this increased interest including Adobe's acquisition of the CQ5, marketing & communications divisions demanding higher degree of agility from their service providers, and our timeliness to a proven solution to market can't be overlooked.

CITYTECH has assisted organizations for years with their IT infrastructure needs. When cloud computing came into focus we applied our knowledge to get behind what we saw was clearly the future. Out of this came the CITYTECH Managed Services Platform. The CTMSP allowed us greater flexibility in rapidly deploying development and quality assurance tools for customers as needed. Now we have added our work in auto-scaling, auto provisioning and self-healing and combined it with the Adobe/Day CQ5 solution to create the CITYTECH CQ5 Managed Services for CQ5.

What does this mean to new and existing Adobe CEM/CQ5 customers? It means that our platform enables us to initialize highly available development, QA and production environments across the world if necessary in less than 4 hours. Our hosting packages range from our Standard supporting sites in the range of 100K page views per hour to our Extreme package which supports millions of page views per hour. Once the system is initialized and the CQ5 application(s) is deployed, we then provide your team top tier management and support, allowing you to focus on the design and execution of your Customer Experience Management (CEM), marketing and communication related programs.

Some great scenarios where the CTMSP has shown great value is that it allows us to easily initialize new servers/instances based on load, need or simply because you need a new instance for a new microsite or something to give your new user experience a test run without having to build out a new server farm in your data center. We have seen value in being able to quickly clone an existing system, apply a new software patch and confirm the patch has not introduced any issues. If the newly patched system proves out ok, we simply add the new system to the active pool and shutdown the previous instance(s).  A cloud-based architecture really makes you think differently about managing computing capacity and our platform takes full advantage of this new system management paradigm. We take care of the day to day operational support and our clients focus on their customer experience management strategy and execution using the Adobe CQ5 platform.

We leverage our partnerships with Adobe (formerly Day Software) and Amazon Web Services to provide a platform that is agile, reliable, wildly scalable and extensible - all key attributes of an enterprise

caliber hosting platform.

To learn more about our CQ5 Managed Services offering or our CQ5 implementation services, visit our website or feel free to contact me directly.